台端申請京城商業銀行之京匯通服務前，由於個人資料之蒐集，涉及台端的隱私權益，請務必詳閱本行「蒐集、處理及利用個人資料告知事項」（https://customer.ktb.com.tw/new/faq/?class_slug=afb3d5cc），凡使用「京匯通」服務，即視同已詳閱並同意前開事項。
Before applying for the Bank's King's Global Pass, due to the collection of personal data which involves the privacy rights of the applicant, please be sure to read the Bank's “notice on the collection, processing, and utilization of personal data” （https://customer.ktb.com.tw/new/faq/?class_slug=afb3d5cc）. By using the service, it is deemed that the applicant has read the aforementioned information.
立約定書人﹙以下簡稱「立約人」﹚茲向京城商業銀行股份有限公司（下稱「貴行」）申請使用「京匯通」服務，並同意遵守下列條款。未來如有增減服務項目或分階段提供既有項目時，悉依貴行當時規定辦理。貴行可直接於「京匯通」服務平台直接宣傳，無須另行通知立約人，亦無需另立書面約定。
The Applicant to the Agreement (the “Applicant”) whoever applies for the King's Global Pass with King's Town Bank (the “Bank”) agrees with all kinds of services between the Applicant and the Bank in relation to the Services. If there is any further amendment made to the Agreement, it shall be governed by relevant regulations of the Bank. The Bank is also allowed to directly announce related amendments through King's Global Pass Service Platform without further notice or written agreement to the Applicant.
壹、共通約定條款
本約定書下之各項服務及嗣後新增之任何服務約定條款，皆適用以下所列之共通約定條款。惟各項服務約定條款內另有特別約定者，從其約定。
Section 1: General Terms and Conditions
All services and amendments under the Agreement shall be governed by the terms and conditions of the following General Terms and Conditions of King's Global Pass within all applicable scopes. However, if the law has special provisions, such provisions shall prevail.
第一條 本服務申請資格
立約人應為領有中華民國國民身分證、臺灣地區相關居留證或外僑居留證載有效期限一年以上且未受監護或輔助宣告之成年自然人。
1 Qualifications
The Applicant shall be an adult natural person who has the nationality of the Republic of China, Alien Resident Certificate valid for a minimum of one year and is not under guardianship or auxiliary declaration.
第二條 名詞定義
本約定書中，除有另行定義者外，所用專有名詞定義如下：
一、 「京匯通」服務（下稱本服務）係指客戶端電腦或個人行動裝置經由網路與貴行主機連線，無須親赴櫃台，透過京匯通網站及APP（以下合稱「本服務平台」），即可直接取得貴行所提供之外匯產品服務。
二、 「京匯通帳戶」係指立約人因使用本服務而向貴行申請開立之專用網路帳戶。
三、 「客戶開戶資料」係指立約人於本服務註冊頁面或應用程式，為開立帳戶所填載之個人身分資訊或資料。
四、 「身分證字號」係指立約人領有現行合法有效之中國民國國民身分證所載列之統一編號。
五、 「電子文件」係指貴行或立約人經由網路連線傳遞之文字、聲音、圖片、影像、符號或其他資料，以電子或其他以人之知覺無法直接認識之方式，所製成足以表示其用意之紀錄，而供電子處理之用者。
六、 「使用者代碼」係指立約人為使用本服務而自行設置專屬京匯通帳戶之登入帳號。
七、 「使用者密碼」係指立約人為使用本服務而自行設置專屬京匯通帳戶之登入密碼。
1. Definitions
The definitions under this Article are as followings:
2.1 King's Global Pass (the “Services”) refers to the websites and APP of King's Global Pass (the “Service Platform”) under the domain managed by the Bank connected through Applicant's computer or personal mobile device through an Internet connection with the Bank to obtain the relevant financial services provided by the Bank.
2.2 “King's Global Pass Account” refers to the exclusive Internet account applied by the Applicant for the Services with the Bank.
2.3 “Customer Opening Account Information” refers to the personal information or data filled in by the Applicant for registering the Services through registration page or applications.
2.4 “ID Number” refers to the uniform number noted on the effective and legitimate R.O.C National Identity Certificate held by the Applicant.
2.5 “Electronic Document” refers to word, voice, picture, video, mark, or other data transferred by Internet from the Bank or the Applicant, which are made as the records showing their expression via electronics or other method that a person may not identify from perception and which is provided for electronic processing use.
2.6 “Log-in Account” refers to the exclusive log-in account or username established by the Applicant of his/her King's Global Pass Account to use the Services.
2.7 “Log-in Password” refers to the exclusive log-in password established by the Applicant of his/her King's Global Pass Account to use the Services.
第三條 本服務項目
立約人同意本服務項目，包含但不限於「京速PAY」、「Q-Send」等外匯產品之查詢、交易、設定或變更等相關服務，各產品項目內容以本服務網站或平台公告為準，貴行於本服務提供之各項產品項目應確保訊息之正確性，其對立約人所負之義務不得低於本服務網站或平台公告之內容。
3. Collection of Personal Information
The Applicant agrees to the terms and conditions of the Services, including but not limited to related foreign services such as inquiry, transaction, settings or amendment of King's Pay, Q-Send as well as the service items related to the Agreement. The content of each product is subject to the announcement by public notice in the business premises and website. The Bank shall ensure the correctness of information on specific services provided within the Services. The Bank's obligations to the Applicant shall be no less than these services.
第四條 立約人資料之蒐集、處理、利用及國際傳輸
一、立約人經貴行依個人資料保護法規定履行告知義務，瞭解並同意貴行(含受貴行委託處理事務之委外機構)、依法令規定利用之機構、其他業務相關之機構（例如：通匯行、財團法人金融聯合徵信中心、臺灣票據交換所、財金資訊公司、信用保證機構、中央存款保險公司、擬自本行受讓資產與負債之人、中華民國人壽保險商業同業公會、中華民國產物保險商業同業公會、財團法人保險事業發展中心、財團法人保險安定基金、財團法人住宅地震保險基金、財團法人汽車交通事故特別補償基金、財團法人保險犯罪防制中心、關貿網路股份有限公司、中央健康保險局、財團法人金融消費評議中心、與本行往來之保險公司、未受中央目的事業主管機關限制之國際傳輸個人資料之接收者、其他與本行有特約合作關係之第三人等）、依國內外法令規定有權調查機關或金融監理機關(例如：金融監督管理委員會、美國財政部或司法部)、立約人所同意對象（例如：貴行之關係企業、與貴行合作推廣業務之公司、立約人所交易之對象）得於「京城商業銀行蒐集、處理及利用個人資料告知事項」所列特定目的或法令許可範圍內，對立約人之個人資料為蒐集、處理、利用及國際傳輸。
二、 立約人瞭解貴行保有之個人資料得行使個人資料保護法第三條之權利，並瞭解可隨時以本服務客服信箱（如本約定書第十九條所載），向貴行要求終止立約人所同意基於行銷目的之資料運用。
三、 立約人在此聲明並確認提供予貴行第三人之資料包含立約人以外第三人之個人資料時，立約人已以適當的方式向該第三人告知且該第三人已詳閱並同意告知事項之內容，知悉其個人資料提供予貴行於告知事項範圍內，進行蒐集、處理、利用及國際傳輸。貴行告知事項之修訂，立約人聲明並同意會將修訂後之告知事項通知前開第三人並取得其同意。
四、 立約人同意貴行得將立約人與貴行往來交易業務及作業，委由第三人代為處理，並同意將立約人之各項往來資料，提供予受貴行委任處理事務之第三人。作業委外如涉及立約人資訊者，貴行將遵循主管機關訂定之委外作業法令規範，與受託機構簽署委外契約，並載明受委託機構須負保密義務，且須有嚴密保護安全措施，正當使用、處理、控管本行客戶資訊之條款，以保障立約人權益。
4 Collection of Personal Information
4.1 According to domestic and foreign laws and regulations, the competent investigation authority or financial supervision authority (such as the Financial Supervisory Commission, the U.S. Department of the Treasury or the Department of Justice), the Bank (including other institutions commissioned to perform services), institutions that are permitted by law and other institutions that perform relevant services (e.g. correspondence banks, Financial Information Service Co., Ltd., Taiwan Clearing House, Joint Credit Information Center, Credit Rating Agency, The Central Deposit Insurance Corporation, The person who is proposed to take over the assets and liabilities from the Bank, The Life Insurance Association of the Republic of China, The General Insurance Association of the Republic of China, The Industry Development Foundation, The Insurance Stabilization Fund Corporation, The Residential Earthquake Insurance Fund Foundation, The Automobile Traffic Accident Special Compensation Fund Corporation, The Insurance Crime Prevention Foundation, Trade-Vale Added Network, National Health Insurance Administration, The insurance companies dealing with the Bank, Financial Ombudsman Institution, recipients of internationally transmitted personal data that are not restricted by the competent central government authority or other parties with appointed corporation etc.) are allowed to collect personal data for specific purposes under “Notification for Collection, Processing and Use of Personal Data by King's Global Pass” given such information of Applicant is used within the Bank (including Bank's affiliated companies, shared users of Applicants' information and promotional partners of the Bank).
4.2 The Applicant hereby agrees and accepts that the Bank may exercise the rights pursuant to Article 3 of the Personal Data Protection Act. The Applicant further understands that it reserves the rights to amend or terminate the notification for the Bank to collect, process and use of personal data for marketing purposes at any time by sending emails to the customer service email address stated under Article 19 of the Agreement.
4.3 The Applicant hereby declares and confirms that the third party personal information provided by the Applicant to the Bank including the personal data of a third party other than the Applicant, the Applicant has informed the third party in an appropriate manner and the third party accepts and agrees that the Bank has the rights to collect, process and use of the third party's personal data for international remittance purposes. The Applicant acknowledges and understand that it is responsible to notify the third party of any amendments of the relevant notifications or notices of the Agreement in front and obtain the third party consent.
4.4 The Applicant hereby agrees that the Bank may, partially or entirely, outsource personal information between the Applicant and the Bank to a third party and agrees that the Bank may provide the correspondence data of the Applicant to a third party authorized by the Bank to perform tasks within scope required to complete the tasks. The Bank shall ensure that the personal information of the Applicant collected by the third party is in compliance with applicable requirements of outsourcing laws and regulations by the competent authority and execute the outsourcing contacts where the third party is obliged to keep the provided personal information confidential. Furthermore, there must be strict protection procedures in regards to collect, process, and utilize the personal information to protect the rights and interests of the Applicant.
第五條 京匯通帳戶申請及登入程序
一、 立約人使用本服務前，應先確認本服務正確網址為：https://ktb-wu.com.tw/，或確認係於前述所揭露之正確位置下載京匯通APP，才開始使用。如有疑問，請致電本服務客服電話：06-2130002詢問。貴行將盡善良管理人之注意義務，隨時維護本服務平台的正確性與安全性，並隨時注意有無偽造之網頁或APP，以避免立約人之權益受損。
二、 立約人申請本服務應開立京匯通帳戶，並提供客戶開戶資料。立約人聲明並擔保因申請暨使用本服務所傳遞至貴行之電子文件（包含但不限於客戶開戶資料）皆經合法授權且為真實，如有不實致貴行受有損害，立約人應負賠償之責。
三、 立約人應確保所提供之英文姓名拼音與護照或外交部領事事務局「護照外文姓名拼音對照表」一致，若護照英文名字拼法為別名，非中文名字譯音，立約人須於經貴行通知十個營業日內將護照影本逕寄至本服務客服信箱（如本約定書第十九條所載）以供貴行確認開戶資訊，如逾期未為之，貴行得不予受理其申請。如立約人填寫之英文姓名有明顯輸入錯誤或缺漏字者，立約人同意授權貴行逕行修改；立約人未填寫英文姓名者，視為授權貴行自行翻譯，於立約人授權貴行修改或自行翻譯之範圍內所生爭議，應由立約人自行負責，概與貴行無涉。
四、 立約人同意由貴行受理京匯通帳戶申請時，由貴行逕向財團法人金融聯合徵信中心查詢「Z21國民身分證領補換資料查詢驗證」或「Z26外來人口身分資料查詢」及「Z22通報案件紀錄及補充註記資訊」資訊，以辨別及驗證立約人身分，並得留存、紀錄或保存立約人之各項電子申請、查詢紀錄以及身分識別資訊。
五、 立約人同意並明瞭貴行保有立約人申請本服務核准與否之權利，開戶申請須經貴行審查正常無誤後始得啟用，另同意不論貴行核准與否，均無庸另行通知立約人，得逕為申請之駁回，立約人並不得異議。
六、 經貴行審核准與開立京匯通帳戶後，即完成本服務註冊，立約人使用本服務時，應以身分證字號、立約人本人所設之使用者代碼及使用者密碼，或行動裝置內建驗證方式（包含但不限於指紋驗證、臉部辨識）登入本服務平台，立約人並應妥善保管各項登入所需資訊。立約人倘有未盡保管責任而發生遭盜用所生之損害，由立約人自行負擔，貴行不負賠償之責。
為保護立約人帳戶安全，本服務輸入使用者密碼連續錯誤達三次時，貴行系統將自動停止立約人使用本服務，立約人如擬恢復使用，應依貴行相關程序辦理。立約人向貴行聲明擔保京匯通帳戶僅由立約人本人使用。
七、 立約人之登入資訊如有遺失、滅失、被竊，或其他任何未經合法授權之情事而使京匯通帳戶有遭第三人盜用或冒用之時，立約人應即以本服務客服信箱或客服電話（如本約定書第十九條所載）通知貴行以刪除京匯通帳戶方式終止本服務。
於貴行接到前款通知前，對第三人使用本服務已發生之效力，由貴行負責。但有下列任一情形者，不在此限：
（一）貴行能證明立約人有故意或過失。
（二）貴行依雙方約定方式通知交易核對資料或帳單後超過四十五日。惟立約人有特殊事由（如長途旅行、住院等）致無法通知者，以該特殊事由結束日起算四十五日，但貴行有故意或過失者，不在此限。
針對本項第一款冒用、盜用事實調查所生之鑑識費用由貴行負擔。
5 Application and Log-in Process of the King's Global Pass Account
5.1 The Applicant shall ensure the correctness of the King's Global Pass URL (https://ktb-wu.com.tw/) or the King's Global Pass APP before making use of the Services. Please call the service line (06-213-0002) for inquiries. The Bank shall exercise due diligence in managing the correctness and security of website information. The Bank shall also be on the lookout for fake webpages and apps to prevent losses to the Applicant.
5.2 To use the Services, the Applicant shall provide the Customer Opening Account Information to the Bank for applying the King's Global Pass Account. The Applicant declares and guarantees that the Electronic Document (including but not limited to the Customer Opening Account Information) transmitted to the Bank for account opening purposes is legitimately authorized and correct. If the Applicant and Bank suffers any damages attributable to the aforesaid, the Applicant shall be liable for all damages.
5.3 The Applicant shall ensure the spelling of the provided English name meets the requirements based on the translation system of the Bureau of Consular Affairs for approval. If the provided English name is not directly translated from the Chinese name but is stated as the other name on the passport, the Applicant is required to provide a copy of his/her passport to the customer service email address within 10 business days upon notification by the Bank for approval. If the English name filled in by the Applicant has obvious inputting errors or missing words, the Applicant agrees to authorize the Bank to modify. If the Applicant fails to fill in the English name, it is deemed to authorize the Bank to translate his/her English name on behalf of the Applicant. The Applicant further agrees that if any disputes arising from this abovementioned translation, the Applicant shall be liable for all damages and the Bank has no responsibility.
5.4 When the Bank receives the application the King's Global Pass Account, the Applicant agrees the Bank may request the information of “Z21 inquiry and verification for National Identification Certificate receiving, reissuing, and replacement information”, “Z26 verification of identity information for foreign residents” and “Z22 record and supplemental notation information of notification cases” from the Joint Credit Information Center in order to verify the identity of the Applicant. The Bank may preserve, record, and save all type of electronic application and inquiry record and identification information of the Applicant.
5.5 The Applicant agrees and acknowledges that the Bank retains the rights to approve the Applicant's application of the King's Global Pass Account and that the account may only be used after the application has been approved by the Bank. The Applicant agrees that, no matter the Bank approves the application or not, the Bank may deny the Applicant's application without notifying the Applicant in another method and the Applicant shall not object thereto.
5.6 Once the Bank approves the Applicant's application of the King's Global Pass Account, the registration of the Services is considered to be successful. To use the Services, the Applicant shall login the Service Platform using the Applicant's ID, Log-in Account and Log-in Password or the use of built-in verification methods for a verified mobile device (including but not limited to fingerprints and facial recognition). If the Applicant has not fulfilled the responsibility to keep safe of its log-in information resulting damages caused by the misappropriation use of the account, the Applicant shall be liable for all damages and the Bank bears no responsibility. To enhance the Applicant's account security, when the Applicant inputs wrong Log-in Password for three consecutive times, the Bank system will automatically cease the Applicant from using the Services. If the Applicant intends to resume the Services, the Applicant shall proceed with the relevant procedures of the Bank. The Applicant represents and guarantees to the Bank that the King's Global Pass Account is only used by the Applicant.
5.7 When the misappropriation use of the account occurs following the Applicant's log-in information is lost, damaged, destroyed, stolen, or been obtained through any other matters that is not legally authorized, the Applicant shall immediately contact the customer service email address stated under Article 19 of the Agreement and inform the Bank to terminate the Services by deleting his/her King's Global Pass Account.
The Bank shall be responsible for the outcome of the third party's use of the Services before the notice is received. This however excludes any of the following circumstances:
5.7.1 The Bank is able to prove that the misuse is due to the Applicant's intentional or negligent act.
5.7.2 The misuse happens more than 45 days after the Bank transmits transaction data or an account statement in the form of an Electronic Document. However, special circumstances (e.g. long-distance travel, hospitalization, etc.) where the Applicant is unreachable for notification in time are excluded from the above rule; in such cases, the 45-day period begins from the day the special circumstances end, unless the delay in notification is caused by an intentional or negligent act of the Bank. The Bank shall bear the costs of investigation into the misuse and theft described in Article 5.7.1.
第六條 京匯通帳戶使用須知
一、 立約人明瞭並知悉京匯通帳戶僅為貴行與立約人約定確認為專屬立約人本人並提供本服務各項產品之方式，立約人並未因此具有向貴行請求利息或其他帳戶權益之權利。
二、 立約人對於已完成之匯款交易，除本約定書另有約定外，不得撤銷。立約人同意使用本服務如有重大違法或違約之虞，貴行得終止本約定書。
三、 立約人自使用本服務之日起，同意貴行得依約定收費標準酌收手續費，本服務下各項產品之手續費收取標準悉依貴行營業廳、網站及本服務平台公告。手續費收取金額如有調整，貴行應於實施前六十日公告於營業廳、網站，但有利於立約人者不受六十日公告期間之限制。立約人如不同意調整，得於公告期間內以刪除京匯通帳戶之方式終止本約定書，逾期未終止者，視為同意該調整。
四、 本服務下各項產品之交易限額悉依貴行營業廳、網站、本服務平台公告辦理。立約人得透過京匯通APP申請變更匯款限額，惟以貴行實際提供之服務內容為限。
6 Notice of Use of the King's Global Pass Account
6.1 The Applicant acknowledges and understands that the King's Global Pass Account is a special purpose account agreed between the Applicant and the Bank to provide the service items under the Service Platform. The King's Global Pass Account is exclusive to the Applicant, the Applicant acknowledges that it has no rights to request interests or other account rights or benefits from the Bank.
6.2 Unless otherwise agreed in the Agreement, the Applicant is not allowed to cancel the completed remittance transaction. If there is a likelihood of a material violation of law or material breach of the Agreement by the Applicant, the Bank may terminate the Services under the Agreement.
6.3 Beginning with the first day of using the Services, the Applicant agrees to pay remittance fees, handling charges, and other related fees according to the standard rates stipulated by the Bank in relation to the Services. If any subsequent change to the fee changes of the Services is amended, deleted or altered, the Bank shall, 60 days prior to the change, notify the Applicant in writing, or by public notice in the operating offices or on the websites of the Bank which shall state that the Applicant may object before the change becomes effective by terminating his/her King's Global Pass Account; otherwise the Applicant shall be deemed accepting the amended, deleted or altered fee charges in relation to the Services. However, if the amendment is in favor to the Applicant, the aforesaid shall not be applicable.
6.4 Transaction limits for all products under the service shall be subject to announcements made by the Bank branches, website and the service platform. The Applicant may apply for changes to the limits through the service platform, but such changes are subject to the actual service provided by the Bank.
第七條 外匯申報
一、 立約人於執行本服務下之任何交易，而涉及須向中央銀行申報結購、結售外匯者，應遵照中央銀行公布之「外匯收支或交易申報辦法」、「銀行業輔導客戶申報外匯收支或交易應注意事項」辦理，逐筆如實申報結匯金額及匯款性質，倘若發生申報不實或填寫不正確之情事，立約人可能將因此受有一定金額之罰鍰。
二、 立約人同意貴行在相關法令許可之範圍內，代立約人為各項相關申報手續（就貴行代為申報者，立約人應悉數承認）。於申報結購、結售外匯時，倘由貴行代為申報者，於貴行獲悉立約人已超出立約人當時結匯額度或有其他依法令不得辦理之事由者，貴行即有權不予執行該相關交易，若已兌換，則貴行得就立約人結匯金額逾限額部份，依貴行認為適當之方式逕行沖回。
三、 如經貴行查獲有申報不實之情形者，貴行得隨時限制或終止立約人使用本服務之各項功能。
7 Foreign Exchange Declaration
7.1 The Applicant shall comply with the regulations governing the declaration of foreign exchange receipts and disbursements or transactions and the notice for the banking business assisting Applicant for the declaration of foreign exchange receipts and disbursements or transaction promulgated by the Central Bank to declare the settlement amount or type of the remittances per transaction if the Applicant implements any transactions under the Agreement involving the necessity for the declaration to the Central Bank for settlement (purchase or sale) of foreign exchange. If there is any false declaration or incorrect information being filled in on the declaration, the Applicant may be imposed a fine of a certain amount.
7.2 The Applicant agrees that the Bank may file relevant declaration on behalf of the Applicant within the scope permitted by the related laws and regulations (the Applicant shall admit to all the declaration filed by the Banks on behalf of the Applicant). When the Bank files the declaration on the Applicant's behalf and is aware that the Applicant has already exceed the exchange cap or may not conduct such exchange under related laws and regulations, the Bank has to right to deny such transactions. If the exchange has been completed, the Bank may write off the part of the Applicant's exchange amount which exceeds the cap on a method the Bank considers appropriate.
7.3 If the Bank discovers any false declaration, the Bank reserves the right to limit or cease the Applicant's rights to use the Services of the King's Global Pass Account.
第八條 軟硬體安裝及網路系統傳輸風險
一、 貴行及立約人應各自確保所使用資訊系統之安全，防止非法入侵、取得、竄改、毀損業務紀錄或立約人個人資料。
二、 立約人申請使用本服務，應自行安裝所需之電腦軟體、硬體，以及其他與安全相關之設備。安裝所需之費用及風險，由立約人自行負擔。立約人切勿與他人共同使用行動裝置，於行動裝置儲存他人之指紋或臉部辨識資訊、任意破解行動裝置，並慎防駭客攻擊，以確保行動裝置及京匯通帳戶安全。前述軟硬體設備及相關文件如係貴行提供，立約人同意僅得於約定服務範圍使用。
三、 立約人同意使用網路與貴行進行電子文件傳送及接收。貴行及立約人並應分別就各項權利義務關係與各該網路業者簽訂網路服務契約，並各自負擔網路使用之費用及風險。
四、 如因貴行或貴行合作對象之系統維護或運轉需求，而使貴行無法傳輸或傳輸不完整立約人之各項交易資料或申請，立約人同意貴行得免經通知逕行暫時中止傳輸，並不得請求貴行傳輸或就暫時中止請求任何因此所致之直接或間接損失。
五、 貴行對於立約人未依系統流程或有關程序傳送之資料訊息無依其行事之義務，如有下列情形之一，貴行得不執行任何接收之電子文件：
（一）有具體理由懷疑電子文件之真實性或所指定事項之正確性者。
（二）貴行依據電子文件處理，將違反相關法令之規定者。
（三）貴行因立約人之原因而無法扣取立約人所應支付之費用者。
六、 貴行依前項規定不執行接收之電子文件時，應同時將不執行之理由及情形，以雙方約定之方式通知立約人，立約人受通知後得以雙方約定方式向貴行確認。
七、 立約人使用本服務，瞭解雙方電子文件傳輸過程中，於貴行確保貴行資訊系統安全之前提下，仍有第三人經由網際網路入侵、破壞或擷取立約人資料等侵害情事之風險。就第三人破解貴行資訊系統之保護措施或利用資訊系統之漏洞爭議，由貴行就該事實不存在負舉證責任，第三人入侵貴行資訊系統對立約人所造成之損害，並由貴行負擔。如因其他不可歸責於貴行之情事致生立約人資料外洩或其他立約人之直接或間接損失時，皆由立約人自行承擔有關風險及責任，貴行概不負責。
8 Risks of Software and Hardware Installation and Network System Transmission
8.1 The Bank and the Applicant shall each ensure the security of the information systems used to prevent illegal access, collection, alteration, damages to the records of the Services or Applicant's personal information.
8.2 The Applicant shall install all the computer software, hardware, and security-related equipment required to access the Services. The Applicant shall bear all costs and risks associated with the installation. The Applicant shall not share mobile devices with others, save the fingerprints or facial recognition information of others on mobile devices, or arbitrarily breach the security of mobile devices, and shall be cautious of hacker attacks to ensure the security of the mobile devices and account. Where the software, hardware and documents mentioned in this clause are provided by the Bank, the Bank agrees only to use by the Applicant within the scope of the Services.
8.3 The Applicant agrees to use the Internet to transmit and receive Electronic Document with the Bank. The Applicant shall enter into Internet service agreement with each Internet business operators for the rights and obligations and shall be responsible for the expenses and risks of the use of Internet.
8.4 If the Bank is unable to transmit or transmit incomplete transaction information of the service items under the Agreement due to system maintenance or operation requirements from the Bank or partners of the Bank, the Applicant agrees that the Bank may temporarily suspend the transmission without notice; and the Applicant shall not request any direct or indirect damages arising from the temporary suspension.
8.5 The Bank has no obligation to proceed with the information or message transmitted from the Applicant given the Applicant fails to comply with system or relevant process. The Bank may refuse to proceed with the received Electronic Document if any one of the following situations takes place:
8.5.1 The Bank has reasonable doubt about the truthfulness of the Electronic Document or correctness of the matters stated in said document.
8.5.2 The Bank's processing of the Electronic Document will violate relevant laws and regulations.
8.5.3 The Bank is unable to charge the fees payable by the Applicant from the Payment Account due to the reasons by the Applicant.
8.6 The Bank shall notify the Applicant the reason and situation through the mutually agreed method when the Bank does not execute the Electronic Document according to the preceding paragraph. The Applicant may confirm with the Bank through the mutually agreed method upon notified.
8.7 The Applicant understands that while using the Services, the process of Electronic Document transmission between the two parties, under the premise of the Bank ensuring the security of the information system, there is still risks of third party invading, destroying or retrieving the Applicant information through the Internet. For disputes arising from third party breaks the Bank's protective measure of the information system or uses the loophole of the information system, the Bank is responsible to provide evidences and is liable to the damages occurs to the Applicant. If the information of the Applicant is leaked or the direct or indirect losses of Applicant is caused by other circumstances that are not attributable to the Bank, the Applicant shall be liable for all damages and the Bank has no responsibility.
第九條 電子文件之效力
貴行及立約人同意以電子文件作為表示方法，依本約定書交換之電子文件，其效力與書面文件相同。但法令另有排除適用者，不在此限。
9 Effectiveness of Electronic Document
Unless stipulated by the applicable laws and regulations otherwise, the Bank and the Applicant agrees to use the Electronic Document as a way of expression and the Electronic Document exchanging under the Agreement shall have the effect equivalent to written document.
第十條 電子文件交換作業時限
電子文件係由貴行電腦自動處理，立約人發出電子文件，除查詢事項外，經立約人依貴行於本服務平台上提供之再確認機制確定其內容正確性後，傳送至貴行後即不得撤回。但未到期之預約交易在貴行規定期限內（以本服務下各項產品約定條款為準），立約人得於撤回。
貴行接收來自立約人之任何電子文件，若無法辨識其身分或內容時，視為立約人自始未傳送。貴行於可確定立約人身分時，應以雙方約定方式通知立約人有內容無法辨認之事實。
10 The Time Limit of the Electronic Document Exchange Process
The Applicant understands that the Electronic Document submitted by the Applicant, except for inquiry items, will be automatically processed by the Bank's computer of the Service Platform. The Applicant cannot recall a submitted Electronic Document once it has been confirmed by the Applicant. However, the Applicant can recall or amend scheduled transactions that are yet to fall due, subject to the deadlines specified by the Bank. In circumstances where the Bank or the Applicant is unable to determine the identity or the content of Electronic Document sent by the other party, the Electronic Document shall be considered to have never been sent in the first place. However, if the Bank is able to confirm the identity of the Applicant, the Bank shall notify the Applicant, by the means agreed by both parties of the fact that the content cannot be identified.
第十一條 電子文件錯誤之處理
一、 立約人利用本服務，其電子文件如因不可歸責於立約人之事由而發生錯誤時，貴行應協助立約人更正，並提供其他必要之協助。
二、 前項服務因可歸責於貴行之事由而發生錯誤時，貴行應於知悉時，立即更正，並同時以電子文件或雙方約定之方式通知立約人。
三、 立約人使用本服務，其電子文件因可歸責立約人之事由發生錯誤，除本服務下各項產品約定條款有特別約定外，如為金融機構代號、轉入帳號、收款人姓名或金額錯誤，致轉入他人帳戶或誤轉(領)金額時，一經立約人通知貴行，貴行應協助辦理下列事項：
（一）依據相關法令提供該筆交易之明細及相關資料。
（二）通知本服務相關合作對象（如：西聯公司）協助處理。
（三）回報處理情形。
11 Process of the Mistake on the Electronic Document
11.1 For use of the Services under the Agreement, if a mistake has happened on the Electronic Document due to the reason not attributable to the Applicant, the Bank shall assist the Applicant for correction and shall provide other necessary assistance.
11.2 If a mistake has happened to the service in preceding section due to the reason attributable to the Bank, the Bank shall correct it immediately after it is aware of the mistake and shall inform the Applicant via the Electronic Document or other method agreed by both parties.
11.3 In the event that, during use of the Services, the Applicant transfers funds into the wrong account or in a wrong amount, such as by entering an incorrect bank code, account number, or amount, the Bank shall provide the following assistance immediately on being notified by the Applicant:
11.3.1 Provide details relating to the transaction to the extent permissible by law.
11.3.2 Notify partners of the Bank for the related service items (such as Western Union) for assistance.
11.3.3 Report the results.
第十二條 保密義務
除其他法律規定外，貴行應確保所交換之電子文件因使用或執行本服務而取得立約人資料，不得洩漏予第三人，亦不可使用於與本服務無關之目的，且於經立約人同意告知第三人時，應使第三人負本條之保密義務。
前項第三人如不遵守此保密義務者，視為告知人義務之違反。
貴行如因違反第一項規定致立約人受有損害者，應依消費者保護法等相關法律負賠償責任。
12 Confidentiality Obligation
Unless stipulated by other laws, the Bank shall ensure the Electronic Document exchanged and the Applicant's information collected for the use or implementation of the Agreement not to be disclosed to a third party, nor to be used in the purpose not related to the Agreement. When the Applicant agrees to notify a third party, the Applicant shall ensure the third party complies with the confidentiality obligation under this Article. If said third party breaches the confidentiality obligation, it will be deemed that the Applicant breaches the obligation. If the Applicant suffers damages due to the violation of the preceding paragraph by the Bank, the Bank shall be liable for the compensation according to the Consumer Protection Act and other relevant laws.
第十三條 行動裝置認證機制
一、 立約人於京匯通APP同意行動裝置認證服務使用條款，並啟用行動裝置認證機制後，得使用快速登入服務（服務規範詳京城商業銀行京匯通快速登入服務條款）。
二、 立約人如欲暫停使用/停用或恢復使用行動裝置認證時，須經由京匯通APP辦理。
三、 立約人原綁定之行動裝置如有遺失、滅失、被竊或轉讓給第三人之情事，立約人應立即於使用之更新之行動裝置重新申請認證服務，經貴行完成登錄手續後，原綁定之行動裝置設定方為失效。在貴行完成登錄手續前，所有依原綁定之行動裝置使用本服務之行為，立約人皆承認其為有效。
13 Mechanism of Mobile Device Authentication Service
13.1 Applicant who has agreed to the terms and conditions of the Mobile Device Authentication Service (Mobile Service) and has activated the Mobile Service of King's Global Pass APP are qualified to use the Quick Login Service for King's Global Pass (please refer to the Instructions of Quick Login Service for King's Global Pass for more details).
13.2 If the Applicant wishes to suspend, terminate or resume the Mobile Service, the Applicant shall proceed with the relevant procedures of King's Global Pass APP.
13.3 If misappropriation use occurs following the Applicant's log-in information is lost, damaged, destroyed, stolen, or been obtained through any other matters that is not legally authorized, the Applicant shall immediately re-activate the authentication process on the updated mobile device. The Mobile Service of the previous device will be disabled once the re-activation process on the updated mobile device is completed.
第十四條 貴行暫停或終止本服務
除本約定書另有約定者外，如有下列情事，立約人同意並應配合貴行依法令或本約定書暫停或終止本服務之使用，立約人不得就此暫停或終止對貴行請求任何因此所致之直接或間接損失：
一、 提供不實資料開立帳戶者。
二、 立約人帳戶經查證提供或借予他人使用者。
三、 立約人利用帳戶從事詐欺、洗錢等不法行為者。
四、 立約人帳戶經查屬偽冒申請者。
五、 立約人因使用本服務所連結之實體或電子支付帳戶，經通報為警示帳戶或衍生管制帳戶者。
六、 立約人如有遭警察機關裁處告誡者，有關「告誡、帳戶、帳號限制」之定義及相關事項，悉依洗錢防制法第十五條之二及其相關規定辦理。
七、 對立約人帳戶可疑交易進行查證及持續進行監控，如經查證有不法情事者。
八、 對於不配合定期審視、對交易之性質與目的或資金來源不願配合說明者。
九、 發現有涉及疑似洗錢或資恐交易，或帳戶運作方式出現與立約人屬性不符之重大變動者。
十、 於不違反相關法令情形下，如果得知或必須假定立約人往來資金來源自貪瀆或濫用公共資產時。
十一、 立約人經查屬受經濟制裁、外國政府或國際洗錢防制組織認定或追查之恐怖分子或團體者。
十二、 如有因系統維護或運轉需求之必要、情事變更、或主管機關之要求，經貴行告知於本服務平台公告預計維護期間後，所為之暫停或終止帳戶之使用者。
十三、 立約人違反本約定書之其他約定，經催告改善或限期請求履行未果者。
十四、 其他經主管機關或貴行認定帳戶之使用有違法或不當使用之虞者。
十五、 立約人自上次使用後逾兩年未使用本服務及帳戶，貴行將其視為閒置帳戶者。「使用」的定義包含但不限於下列項目：
（一） 登入
（二） 設定或變更資料
（三） 發起交易
（四） 更改或查詢交易
14 Temporary Suspension or Termination of the Services
Unless otherwise stipulated by the Agreement, if there is any one of the following situations, the Applicant agrees to cooperate with the Bank for the temporary suspension or termination of the Services under the Agreement or to the extent permissible by law. The Applicant may not claim against the Bank for any direct or indirect damages or losses arising from the temporary suspension or termination:
14.1 The Applicant provides untruthful information to open an account.
14.2 The Applicant provides or lends the Applicant's account to others for use of the Services.
14.3 The Applicant uses the account for fraud, money laundering, and other illegal matters.
14.4 The Applicant uses other's or fake identity for account application.
14.5 The Applicant account has been notified as an alert account or a derived controlled account due to the use of the Services.
14.6 If The Applicant has been admonished by the police authority, the definition and related matters shall be handled in accordance with Article 15-2 of the Anti-Money Laundering Act and its related regulations.
14.7 The Bank monitors and investigates the suspicious transactions involving the Applicant's account and confirms that there are illegal matters.
14.8 The Applicant refuses to explain to the Bank in regard with period review process, the type and purpose of the transaction, or the source of the funds.
14.9 The Bank suspects and identifies the account to have money laundering, terrorist financing transactions or irregular major changes in transaction patterns and user behavior.
14.10 Without violation of applicable laws and regulations, the Bank knows or has to assume the funds which transfer from and to the Applicant is from corruption or misuse of public assets.
14.11 The Applicant is a terrorist or terrorism group which is acknowledged or investigated by foreign government or international money laundering institution or which is being imposing economic sanction.
14.12 If there is necessary of system maintenance or operational requirement, change of circumstances, or requirement from competent authority, the Bank is allowed to temporarily suspend or terminate the Services following the Bank's announcement on the Service Platform with estimated maintenance period.
14.13 The Applicant violates the other stipulations under the Agreement and fails to rectify such violation after being demanded to do so or being claimed to do so within a time limit.
14.14 The Bank or the competent authority considers that there is a likelihood of illegal or improper use of the account.
14.15 If The Applicant has not use the service and account for over two years since the last usage, The Bank will consider the account as an idle account. The definition of “usage” includes but is not limited to the following items:
14.15.1 Login
14.15.2 Set up or modify the information of the account
14.15.3 Make transaction
14.15.4 Modify or inquire transactions
第十五條 損害賠償責任
貴行及立約人同意依本約定書傳送或接收電子文件，因可歸責於當事人一方之事由，致有遲延、遺漏或錯誤之情事，而致他方當事人受有損害時，該當事人應就他方所生之損害負賠償責任。
15 Compensation Liability
The Bank and the Applicant both agree to transmit or receive Electronic Document under the Agreement. Both parties agree that, if there is any delay, omission, or mistake attributable to one party which leads to the other party's damages, such party shall be responsible and compensate the other party for the damages.
第十六條 立約人終止本服務（京匯通帳戶刪除）
立約人得隨時透過本服務客服信箱申請刪除京匯通帳戶以終止本服務。立約人之京匯通帳戶自貴行完成帳戶刪除之日起，便不得再以該帳戶之登入資訊使用本服務（包括但不限於本服務下各項產品查詢及利用）。立約人如有再次使用本服務之需求時，須另再重新申辦京匯通帳戶，原已刪除之帳戶資訊皆無法向貴行請求保留或回復。立約人明瞭並知悉申請帳戶刪除後，貴行仍負有依法令規定及內部規章為內部留存有關資料之義務。
16 Termination of the Services by the Applicant (Deletion of King's Global Pass Account)
The Applicant may terminate the Agreement at any time. The Applicant may not login the terminated King's Global Pass Account on the day that the Bank completes the termination of the account. All the information (including but not limited to details of remittance transaction, details of log-in, information of frequent beneficiary, and other electronic records). After the Services is terminated, the Applicant must re-apply for the Services online, or according to other methods announced by the Bank. The Applicant may not request the Bank to maintain or recover the information of the terminated account. The Applicant understands and acknowledges that the Bank is obligated to preserve relevant information internally under applicable laws and regulations as well as under internal rules after the Applicant applying for termination of an account.
第十七條 紀錄保存
貴行及立約人應保存所有交易指示類電子文件紀錄，並應確保其真實性及完整性。貴行對前項紀錄之保存，應盡善良管理人之注意義務。保存期限為五年以上，但其他法令有較長規定者，依其規定。
17 Preservation of the Records
The Bank and the Applicant shall preserve all the records of the Electronic Document related to instruction of transaction and ensure their truthfulness and completeness. The Bank has duty of case to preserve the said records. The period for the preservation is over 5 years, but a longer period will apply if stipulated by other laws and regulations.
第十八條 本約定書效力、變更及終止
一、 本約定書之效力自立約人於本服務平台點選同意本約定書之日起生效，至立約人之京匯通帳戶刪除日止。
二、 本約定書條款如有修改或增刪時，貴行於本服務平台或官方網頁公告後，立約人於公告日起七日內不為異議者，視為同意該修改或增刪條款。但下列事項如有變更，應於變更事項生效日六十日前以書面或電子郵件或其他雙方約定方式通知立約人，並於該書面或電子郵件或雙方約定方式以顯著明確文字載明其變更事項、新舊約款內容，暨告知立約人得於變更事項生效前表示異議，及立約人位於該期間內異議者，視同承認該修改或增刪約款；並告知立約人如有異議，應於前述得異議時間內通知貴行終止本約定書：
（一）第三人冒用或盜用使用者代號、密碼、憑證、私密金鑰，或其他任何未經合法授權之情形，貴行或立約人通知他方之方式。
（二）其他經主管機關規定之事項。
三、 本服務之終止，不影響雙方於終止前已生之權利義務。
18 The Effect, Change, and Termination of the Agreement
18.1 The Agreement shall be effective from the day the Applicant clicks to agree the Agreement on the Service Platform to the day the Applicant apply for the termination of the King's Global Pass Account.
18.2 If any terms and conditions of the Agreement is amended, deleted or altered, or the service items related to the Agreement are amended or altered, the Bank shall, 7 days prior to the change, notify the Applicant on the Service Platform or on the website of the Bank which shall state that the Applicant may object before the change becomes effective; otherwise the Applicant shall be deemed accepting the amended, deleted or altered terms and conditions or the amended service items shall be applicable automatically. For the following changes, however, the Bank shall notify the Applicant in writing, by e-mail, or a method agreed to by both the Bank and the Applicant at least 60 days prior to the effective date. The notification must include detailed descriptions of the changes, comparisons of the original and revised terms, and effective date in a clear manner, informing the Applicant of his/her right to object and notify the Bank to terminate the Agreement before the changes take effect. If no objection is raised by the Applicant before the effective date, the changes are considered accepted by the Applicant:
18.2.1 Changes in the method of notifying the other party in cases of theft or misuse of username, password, certificate, private key, or any unauthorized conduct.
18.2.2 Other matters stipulated by the competent authority.
18.3 The termination of the Agreement shall not affect the rights and obligations happened before the termination.
第十九條 一般約定
一、 本約定書及因本約定書所生之權利義務，非經他方之書面同意，不得轉讓。
二、 貴行因本約定書之履行，或有其他應向立約人為個別通知之事項，貴行得以立約人留存之電子信箱為通知。倘立約人之電子信箱變更，應即以書面或其他約定方式通知貴行，並同意改依變更後之電子信箱為送達處所。如立約人未以書面或依約定方式通知貴行變更電子信箱時，貴行仍以立約人最後登載之電子信箱為送達處所，因此致生無法送達或送達未完全時，應由立約人承擔相關風險。
三、 本服務客服電話及信箱如下，如有變更，悉以本服務平台公告為準。
客服電話：06-2130002
客服信箱：kingspay@mail.ktb.com.tw
四、 本約定書之各條標題，僅為查閱方便而設，不影響本約定書有關條款之解釋、說明及瞭解。
五、 本約定書之成立、效力、解釋、履行，悉依中華民國法律為準據法。
六、 因本約定書所生之任何爭議，雙方願以臺灣臺南地方法院為第一審管轄法院，但法律有專屬管轄之特別規定者，從其規定。但不得排除消費者保護法第四十七條或民事訴訟法第四百三十六條之九規定小額訴訟管轄法院之適用。
19 General Terms
19.1 The Agreement and the rights and obligations arising from the Agreement shall not be assigned or transferred without the other party's consent.
19.2 The Bank may inform the Applicant via the email address provided by the Applicant for the purpose of performing the Agreement or if there is any matter that the Bank shall inform the Applicant personally. If the Applicant changes its email address, it shall notify the Bank in writing or in other agreed method and it agrees the changed email address shall become the place where the Bank delivers its notice. If the Applicant fails to notify the Bank in writing or in other agreed method for the change of its email address, the latest email address the Applicant inputted shall be considered the place where the Bank delivers its notice. The Applicant shall take related risks if the notice may not be delivered to the Applicant or the delivery is incomplete because the Applicant changes its email address and fails to inform the Bank.
19.3 The customer service line and email address are as follows. If there is any change, please refer to the announcement of the Service Platform.
Service Line: 06-2130002
Email Address: kingspay@mail.ktb.com.tw
19.4 The title of each article of the Agreement is for convenience of reference only and shall be affect the interpretation, explanation, and understanding of the relevant articles and sections of the Agreement.
19.5 The establishment, effect, explanation, performance of the Agreement shall be governed by R.O.C laws.
19.6 For any disputes arising from the Agreement, both parties agree that Taiwan Tainan District Court shall be the court of first instance. If the law has special provisions for exclusive jurisdiction, such provisions shall prevail. However, the application of Article 47 of Consumer Protection Act or Article 436-9 of the Code of Civil Procedure on small claim court may not be excluded.
貳、匯款服務項目約定條款
Section 2: Remittance service Agreement
第一條 名詞定義
除有另行定義者外，所用專有名詞定義如下：
一、 「京速PAY」及「Q-Send」等本服務項下提供之匯款服務係指立約人可透過電腦/個人行動裝置經由網際網路與貴行電腦連線，無須親赴銀行櫃台，即可直接取得貴行所提供之匯款服務(以下合稱「本匯款服務」)。
二、 「繳款帳戶」係指立約人因使用本匯款服務而與貴行約定，作為專屬於立約人繳納各項匯款款項及費用與貴行退匯用之帳戶。
三、 「收款方式」係指立約人使用本匯款服務時，與貴行約定供收款人收取匯款之方式，包括：
（一）「領現金」：係指立約人須提供匯款資訊(包含MTCN交易序號、匯款金額等)予收款人，由收款人持匯款資訊與政府核發之有效證件至當地提供西聯匯款服務據點領款。
（二）「銀行帳戶」：係指款項將直接匯入立約人指定之收款人銀行帳戶。
四、 「付款方式」係指立約人使用本匯款服務時，與貴行約定繳納匯款款項及費用之方式，包括：
（一）「銀行轉帳」：係指立約人須在繳款期限內由繳款帳戶轉帳至指定虛擬帳號，無法透過郵局或銀行臨櫃匯款繳納。
（二）「臨櫃繳款」：係指立約人須攜帶由本匯款服務產出之繳款資訊(如：繳款帳號、應繳款金額等)，至貴行任一營業單位臨櫃繳納。
1 Definition
Unless defined otherwise in the Agreement, all the specific items are defined below:
1.1 “King's Pay Remittance Services”, “Q-Send Remittance service” refers to Remittance Services offered by the Bank. Applicant can access from the Applicant's computer or mobile device through an Internet connection with the Bank, without visiting the Bank in person.
1.2 “Payment Account”, also known as the “Fund-in Account”, refers to a designated account agreed and added by the Applicant to use exclusively as an account for the Applicant to pay any payment, fees as well as receiving refunds arising from the Remittance Services.
1.3 “Receiving Method” refers to the method agreed by the Applicant with the Bank as to how the Applicant would like the receiver to receive money arising from the Remittance Services.
1.3.1 “Cash” refers to the Applicant has to provide the remittance information (including but not limited to tracking number (MTCN) and remittance amount) to the receiver; the receiver is required to bring the remittance information and a valid government-issued photo ID to any of Western Union's agent location for cash pickup.
1.3.2 “Bank Account” refers to the money transfer amount shall be deposited into the receiver's bank account.
1.4 “Paying Method” refers to the method agreed by the Applicant with the Bank as to how the Applicant would like to pay for the transaction arising from the Remittance Services.
1.4.1 “Bank Transfer” refers to the Applicant would pay through online banking transfer or ATM via the Payment Account.
1.4.2 “Bank Branch” refers to the Applicant pays at any branches of the Bank with the payment information generated from King's Global Pass to complete the transaction.
第二條 使用須知
一、 立約人使用本匯款服務，其交易限額悉依本服務平台公告辦理，超逾交易限額之匯款申請，貴行得不予受理，立約人並不得異議。
二、 本匯款服務僅得以立約人事先約定之常用收款人為收受匯款之相對人，如非以約定之收款人為交易相對人，貴行得不予辦理，立約人並不得異議。立約人與貴行約定之常用收款人以五個（含）為上限，如需修改收款人資訊，須先行刪除原常用收款人之資訊後再為新增，每月刪除次數以二次（含）為上限。
三、 立約人利用本匯款服務如涉及大陸地區之匯出匯款，立約人同意悉依主管機關規定辦理。
四、 立約人使用本匯款服務時，將由貴行之電腦系統自動檢核計算所有匯款所需費用，一經立約人於本服務平台點選同意確認後，視同立約人同意該交易之費用收取；如係使用京速PAY匯款服務，立約人並願依西聯公司之收費標準於進行匯款服務時一併扣款繳納（收費標準依各收款國別及服務項目而異）。
五、 立約人經確認匯款資訊後，僅限以約定之繳款方式（銀行轉帳/臨櫃繳款）進行繳付，不得變更繳款方式。
六、 立約人應確保並應仔細檢核於本服務平台上所填載之各項交易資訊（包括但不限於常用收款人資訊、匯款金額、應付款金額、收款方式、銀行帳戶或繳款方式等）正確且真實，並符合立約人需求，貴行不另承擔認定或檢核之責。如立約人自行操作錯誤者，或填載之相關資訊有所錯誤或遺漏者，貴行應依「共通約定條款」第十一條協助處理外，因此致生立約人之損害或損失（包括但不限於款項誤匯他人或金額錯誤等），概由立約人自行負責，貴行不負轉正或追還之責，立約人並不得向貴行為任何請求或主張。
七、 如因主管機關之查核要求，立約人同意貴行得將本匯款服務之有關資訊揭露予前開機構知悉，前開機構並有檢核及查核之權利。
八、 立約人明瞭並知悉本匯款服務之內容，且同意有關匯款提取資金作業所需時間、匯款費用、外匯兌換方式、通知服務、匯款支付方式、退款申請、資料保護、資訊運用等，悉依貴行及與貴行合作本匯款服務之匯款公司各項約據、告知事項及有關規章辦理，並願遵循主管機關（包括但不限於中央銀行、金融監督管理委員會及中華民國銀行商業同業公會全國聯合會等）之各項法令規定。
2 Notice of Use of the service
2.1 The Remittance Services offers the Applicant to transfer money up to certain transaction amount, the transaction limits are subject to amount stated on the Service Platform. The Bank may deny the transaction if the transaction amount exceeds the transaction limits and the Applicant may not object thereto.
2.2 The Remittance Services may only transfer money to the beneficiary who has been appointed by the Applicant as frequent beneficiary. The Bank may deny the transaction if the beneficiary is not the appointed frequent beneficiary and the Applicant may not object thereto. The number of the frequent beneficiary appointed by an account shall be capped to 5 people. If the Applicant intends to revise the information of beneficiary, it shall delete the original beneficiary information before it may increase a new one. The deletion of said information is capped to 2 times per month.
2.3 If the Remittance Services applied by the Applicant involves the inward or outward remittance to Mainland area, the Applicant agrees to proceed with the remittance under the competent authority's regulations.
2.4 When the Applicant implements the Remittance Services, the computer system of the Bank will automatically calculate all the fees for the remittance. The Applicant agrees that the said fees will be charged simultaneously with the proceeding of the remittance services based on the West Union's fee standard (the fee standard may be different in different countries and for different services) when using King's Pay. Once the Applicant clicks to agree the confirmation details on the Service Platform, it shall be deemed the Applicant agrees being charged with such fees.
2.5 Once the Applicant has confirmed the transaction details on the Service Platform, the Applicant is only allowed to pay the transaction by the selected Payment Method (Bank Transfer / Bank Branch) and the selected Payment Method is not allowed to be modified.
2.6 The Applicant shall ensure and shall check that all the transaction information on the Service Platform (including but not limited to frequent beneficiary information, amount of the remittance, amount payable, method for receiving money, bank account, payment method) is accurate and true and fulfills the Applicant's needs. The Bank shall not be responsible for the confirmation or review of the information. If there is any operating mistake by the Applicant, or there are errors or omissions to the information filled in, which leads to the Applicant's damage or losses (including but not limited to remitting the money to wrong person or remitting wrong amount), unless otherwise stated under Article 11 of the “General Terms and Conditions” where the Bank shall provide assistance to the Applicant, the Applicant shall be responsible for its damages or losses and the Bank shall not be responsible to remitting the amount back or return the amount to the Applicant. No claim or request shall be made by the Applicant against the Bank.
2.7 If it is required by the Bank's internal auditing need or the competent authority's investigation, the Applicant agrees that the Bank may disclose the information related to the Remittance Services to said entities and said entities has the rights of audit and investigation.
2.8 The Applicant acknowledges and understands the content of the Remittance Services and agrees to comply with the required operational period for withdraw remittance amount, remittance fees, method for foreign exchange, notice service, payment method for remittance, refund application, data protection, use of data, etc, stipulated by the agreements, notice items, and related rules between the Bank and Western Union. The Applicant further agrees to comply with applicable laws and regulations promulgated by the competent authorities (including but not limited to the Central Bank, the Financial Supervisory Commission, and the Bankers Association of the R.O.C).
第三條 兌換匯率
本匯款服務金額一律以美元計價，並由貴行依本行牌告「國際快捷匯款-USD」及本服務平台公告之美元兌其他貨幣匯率，逕行兌換為等值新台幣金額收費，貴行得視外匯市場實際情況機動調整或暫時取消相關匯率。
3 Foreign Exchange Rate
The Remittance Services shall be dominated in USD and the Bank may exchange it to NTD for charging purposes. The exchange rate is as follows:
3.1 Exchange rate from USD to NTD: The rate shall be based on the “International Express Remittance USD” listed by the Bank and the Bank may adjust such rate based on the actual situation in foreign exchange market or temporarily delist the exchange rate.
3.2 Exchange rate from USD to other currencies: The rate shall be based on the Western Union's exchange rate.
第四條 外匯申報
立約人使用本匯款服務所載之匯款性質僅限於貴行提供之類別，如不符所載性質，則無法進行匯款服務。
4 Foreign Exchange Declaration
The Remittance Services only provides remittance services under certain transaction purposes, the Applicant is not allowed to make a transfer if the transaction purpose falls outside of the transaction purposes stated on King's Global Pass.
第五條 繳款帳戶
一、 立約人得於本匯款服務中與貴行約定，以立約人本人於貴行開立之新台幣存款帳戶，或其他經跨行金融資訊網路事業之金融帳戶資訊核驗程序進行身分驗證之立約人本人於他行開立之新台幣存款帳戶，作為專屬於立約人以繳納匯款服務之各項款項及費用與貴行退匯用之帳戶。
二、 立約人之繳款帳戶以約定三戶為限，如需變更，則應由立約人於本服務平台刪除原設定之繳款帳戶後再為新繳款帳戶之設定。於此變更未經檢核完成前，如立約人原設定之繳款帳戶有結清或暫停使用之情事時，則有無法使用本匯款服務等使用障礙風險，立約人明瞭並願自行承擔因此所生之不便利及一切可能之損失。
三、 立約人授權貴行於立約人每次申請匯款交易時，無須事先通知而得逕自立約人設定之繳款帳戶內扣立約人應付貴行之各項匯款、手續費、郵電費及其他應付款項。但有其他條款另行約定貴行應事先通知者，不在此限。
5 Payment Account
5.1 The Applicant may reach agreement with the Bank through the Remittance Services and use its own NTD saving account opened at the Bank or other Applicant's NTD saving account verified through the inter-bank financial information verification process network established by Financial Information Services of the Applicant's identity as the Payment Account exclusive for the Applicant to pay all related payments and fees and to receive refunds arising from the Remittance Services.
5.2 Because of the system and procedure of the Service Platform, the Applicant may only appoint three Payment Accounts. If the Applicant requires any replacement, the Applicant shall delete the original appointed Payment Account and then appoint a new Payment Account. During the period before the complete of the review process of such replacement, if the original appointed Payment Account is being settled or ceases to be used, there is a risk that the Remittance Services may not be used. The Applicant acknowledges and is willing to take the responsibility for the inconvenience and all the possible losses arising therefrom.
5.3 Based on the stipulations in the Agreement, the Applicant authorizes the Bank to collect all fees and charges from the Applicant's Payment Account directly for each application of remittance transaction without advance notification unless there is other stipulation requiring advance notice from the Bank.
第六條 退匯及改匯
一、 本匯款服務除有由貴行或與貴行合作本匯款服務之匯款公司主動退匯之情事外，如立約人須申請退匯或改匯，應於該筆匯款程序完成前，於本服務平台或臨櫃填具有關之匯款改匯/退匯申請書，並依貴行及與貴行合作本匯款服務之匯款公司相關規定辦理。如立約人所辦理之匯款已經當地解款或收款銀行入帳者，視同貴行提供之匯款服務已完成，恕貴行無法辦理立約人申請之一切退匯或改匯事項，立約人不得異議，並應自行承擔有關風險與責任。
二、 如立約人未設定繳款帳戶，僅得於臨櫃申請退匯。
三、 立約人同意貴行得將退匯款項扣除相關費用後，將剩餘款項依貴行相關牌告匯率折算之新台幣逕自轉入貴行指定之立約人任一繳款帳戶或於臨櫃退還現金（依立約人申請方式而定），以作為退匯款項之交付，一經貴行轉出或支付，視同立約人已收受該等退匯款項。
6 Refund and Change of Remittance
6.1 Unless the refund of remittance is initiated by the Bank or remittance companies collaborating with The Bank for this service, if the Applicant needs to apply for refund or change of remittance, the Applicant shall fill out relevant application form for refund or change of remittance on the Service Platform before the completion of such remittance process and the Applicant shall comply with the Bank or Western Union's related regulations. If the Applicant's remittance has been credited to the local beneficiary Bank, the Remittance Services shall be deemed complete. The Bank may not proceed with any refund or change of remittance applied by the Applicant. The Applicant may not object hereto and shall take all the related risks and responsibilities by itself.
6.2 If the Applicant has not set up the Payment Account, he/she can only apply for a refund at the counter of the Bank in person.
6.3 The Applicant agrees that the Bank may deduct related fees from the refund and transfer the remaining in NTD with exchange rate based on the “International Express Remittance USD” listed by the Bank at the time of refund to the designated Payment Account or to be refunded at the counter of the Bank (depending on the applied instruction by the Applicant) as the delivery of the refundable remittance. Once the refund payment has been transferred or paid to the Applicant, the refund process is considered accepted by the Applicant.
第七條 交易核對
一、 立約人以本匯款服務完成交易後，貴行將以電子郵件方式寄送匯出證明至立約人留存之電子信箱，立約人並得經由本服務平台查詢交易明細，以此作為貴行提供予立約人之交易憑證或對帳依據。立約人同意貴行毋庸另行提供或交付任何其他之交易憑證或對帳單據供立約人收執。
二、 貴行於每筆交易指示處理完畢後，立約人應依前項方式核對交易結果及帳列交易明細有無錯誤。如有不符，應於該筆匯款完成之日起四十五日內，以本服務之客服電話或電子郵件主動通知貴行查明。
三、 貴行對於立約人依前項約定所為之通知，應即進行調查，並於通知到達貴行之日起三十日內，將調查之情形或結果以書面方式（包括但不限於以電子郵件或透過本服務平台通知）覆知立約人，立約人並得自行查詢確認。
7 Transaction Verification
7.1 Upon complete of transaction, the Applicant can inquire the transaction details through the King's Global Pass Account as well receive transaction details certificate / statement sent out by the Bank to the Applicant's email address registered at the Service Platform. Based on the abovementioned, the Applicant agrees that the Bank shall not have to further provide or deliver any transaction certificate or statement of its remittance services.
7.2 Based on the preceding paragraph upon each transaction has been completed, the Applicant must verify and confirm if the transaction results and account transaction details are correct. If there is any incorrectness, the Applicant shall notify the Bank via the service line or email address listed on the Service Platform within 45 days of the complete of such remittance.
7.3 The Bank shall immediately conduct an investigation upon receiving the Applicant's report. The Bank shall inform the Applicant of the outcome of the investigation in writing (including but not limited to email or notice on the Service Platform) within 30 days after receiving the report. The Applicant may inquire and confirm by itself.
西聯匯款服務根據以下條款和條件提供。
WESTERN UNION® MONEY TRANSFERSM SERVICE IS PROVIDED ON THE FOLLOWING TERMS AND CONDITIONS.
西聯匯款交易可以在西聯全球大多數代理網點發送與領取。客戶可致電以下西聯服務熱線查詢附近網點的位址及營業時間。 部分網點24小時營業。
Western Union® Money TransferSM transactions can be sent and picked up at most Western Union® Agent locations worldwide. Customers may call the number listed below for the address and hours of nearby locations. Some locations are open 24 hours.
一般匯款通常在幾分鐘之內即可供收款人領取，視乎收匯網點的服務時間。如有需耍，隔天或兩天的帳戶匯款可在指定的國家提供。隔天或兩天的匯款可在24或48小時內供收款人提取資金。帳戶匯款一般最多需時五個工作天，而電子錢包匯款一般僅需時數分鐘。若匯款超出某些國家的匯款限制、規管限制或其它限制，可能引致匯款延遲到達。西聯並不是任何銀行的代理人或代表，亦不代表銀行接受任何存款。詳情可致電以下服務熱線。
Regular money transfers are usually available within minutes for pick up by the receiver, subject to the opening hours of the receiving Western Union Agent ("Agent") location. The Next Day/2 Day and account-based money transfer services are available upon request to limited countries. The money sent using the Next Day/2 Day money transfer service will be available for collection within 24 and 48 hours respectively. Account-based transfers generally take up to 5 business days, though transfers to mobile wallets are often available within minutes. Exceeding amount limitations, regulatory restrictions or other restrictions in certain countries may delay the transaction. Western Union does not act as the agent or representative of any bank for any purpose and does not accept deposits on behalf of any bank. Call the number below for details.
匯款通常以現金支付，部份代理亦可能會以支票，現金加支票的方式支付匯款，甚至提供其他方式供收款人選擇。收款人亦可選擇其他的支付方式。部份匯款可以支付至銀行帳戶。所有現金支付均受限於付款網點的可用資金、收款人能否出示身份證明文件和按西聯要求提供有關匯款的詳細資訊，包括匯款人/收款人姓名，發匯國家，大概金額、匯款監控號碼及其他適用於網點的條件和要求等。匯款人已授權西聯以收款人要求的收匯方式收取匯款，即使收款方式有別於匯款人要求的收款方式。代理通過檢查身份證明檔驗證收款人的身份後，會把現金匯款支付給其認為有權接收匯款的收款人。即使收款人填寫的表單存在輕微錯誤，也可以進行現金支付。西聯或其代理均不會對比"發匯單"與"收匯單"來驗證收款人地址。在部份收匯國家，收款人可能需要在現金收匯時提供身份證明檔、測試問題答案，或同時提供以上兩項資料。測試問題不是額外的保安措施，亦不能用以計算交易時間或延遲交易付款，且部份國家禁止使用測試問題。
Money transfers will normally be paid in cash, but some Agents may pay by cheque or a combination of cash and cheque or may offer or the receiver may choose other ways to receive funds and some money transfers may be paid to accounts. All cash payments are subject to availability, receivers showing documentary evidence of their identity and providing all details about the money transfer required by Western Union, including sender's and receiver's names, country of origin, approximate sum, MTCN and any other conditions or requirements applicable at the Agent location. The sender authorizes Western Union to honor the receiver's choice of method to receive funds even if it differs from the sender's. Cash money transfers shall be paid to the person that Agents deem entitled to receive the transaction after verification of identity often through examination of identification documents. Such payment can be made even when the form filled out by the receiver contains minor errors. Neither Western Union nor its Agents carry out a comparison of the "To Send Money" form against the "To Receive Money" form to verify the address given for the receiver. In some destinations the receiver may be required to provide identification, a test question answer or both to receive funds in cash. Test questions are not an additional security feature and cannot be used to time or delay the payment of a transaction and are prohibited in certain countries.
適用的法律禁止匯款機構與某些個人及國家進行交易。為遵從這法律規定，西聯需按其業務所在的國家與地區的政府機構所提供的名單審查所有匯款，這些機關包括美國財政部國外資產控制辦公室（OFAC）與歐盟。如發現潛在性的吻合，西聯必須調查該筆匯款，確定交易對象是否已被列入相關名單中。必要時，顧客需要提供額外的身份證明檔或資訊，匯款可能因此受到延遲。這是法律對西聯處理的所有匯款的要求（包括源自並止於美國以外的匯款）。
Applicable law prohibits money transmitters from doing business with certain individuals and countries. Western Union is required to screen all transactions against lists of names provided by the governments of the countries in which we do business, including the US Treasury Department's Office of Foreign Assets Control (OFAC) and the European Union. If a potential match is identified, Western Union researches the transaction to determine if the name matched is the individual on the relevant list. On occasion, customers are required to provide additional identification or information, delaying transactions. This is a legal requirement for all transactions processed by Western Union (inclusive of transfers that originate and terminate outside of the US).
匯款費用－有關匯款費用的資訊將透過張貼於網點內的告示或櫃員在發匯付款完成前向匯款人展示的書面資訊告知匯款人。除非收匯國家之適用法規另有要求，匯款人將支付所有匯款費用。在某些情況下，收款人在收取匯款時可能需要繳納當地稅項或服務費。
TRANSFER FEES - Written information explaining how Western Union charges the sender for making a money transfer will either be displayed prominently at the Agent location or shown to the sender prior to completion of the payment order. Unless applicable law in the destination country requires otherwise, the sender will bear all fees for the money transfer. In certain cases, payment of a money transfer may be subject to local taxes and service charges.
外匯兌換 –匯款通常以收匯國家的貨幣支付（部份國家只提供以美元或其它替代幣種支付的匯款服務）。除了適用的匯款手續費外，如果匯款人交給西聯的代理的幣種不是收款人將要領取的幣種，所有貨幣均按照西聯當時的匯率兌換。貨幣將于匯款時兌換，收款人將收到表單所示的外幣金額。部份國家的法律要求在付款給收款人時才能進行貨幣兌換，在此情況下，表單上注明的匯率以及收匯金額可由於匯款時與收款時的匯率波動而不同。西聯基於市場可獲得的銀行同業匯率加上差價來計算其匯率。大多數匯率均依據全球金融市場的相關收盤匯率進行每天數次的調整。西聯所採用的匯率可能遜於銀行或其它金融機構之間進行交易所使用的商業匯率牌價。除了匯率手續費以外，提供給顧客的外幣匯率與我們得到的外幣匯率之間的任何差價均由西聯（或在某些情況下，由其代理）保留。有關某一特定國家的匯率的詳細資訊，請撥打表單底部的電話號碼或到訪西聯網站www.westernunion.com.
FOREIGN EXCHANGE - Money transfer payments will normally be made in the currency of the destination country (in some countries payment is available only in U.S. dollars or other alternate currency). In addition to the transfer fee applicable to each transfer and if the currency which the sender presents to an Agent is not the currency to be received by the receiver, all currency is converted at Western Union's then current rate of exchange. The currency will be converted at the time of transfer and the receiver will receive the foreign currency amount shown on the transaction form. In a few countries local regulations require the currency to be converted at the time the receiver is paid, in which case the exchange rate and any amounts shown on the transaction form may be subject to exchange rate fluctuations between the time of transfer and the time the receiver collects the funds. Western Union calculates its rate of exchange based on commercially available interbank rates plus a margin. Most rates of exchange are adjusted several times daily in line with the relevant closing rate of global financial markets. The exchange rate applied may be less favourable than some publicly reported commercial exchange rates used in transactions between banks and other financial institutions. Any difference between the currency exchange rate offered to customers and the currency exchange rate received by Western Union will be kept by Western Union (and, in some instances, its Agents) in addition to the transfer fees. Additional information about exchange rates for specific destination countries can be obtained by calling the number below or on our website at www.westernunion.com.
在提供多種貨幣兌付的國家發匯和取款時，匯款人必須在匯款時選定付款幣種。匯款手續費以及西聯（或其代理、行動電話供應商或移動錢包帳戶供應商）將在匯款金額被兌換為外幣時所賺取的利潤會因所選的付款幣種而有所不同。在部份國家，收款人可選擇有別於匯款人所選的收匯幣種。在此情況下，西聯（或其代理、行動電話供應商或移動錢包帳戶供應商）可能會在將匯款兌換為收款人選擇的幣種時賺取額外的利潤。
Sending and receiving in countries that provide payment in multiple currencies: Senders must select the currency of payment at the time the send money transaction is made. The transfer fee and the money Western Union (or its Agents, mobile phone or account provider) makes when it changes the funds into foreign currency may vary based upon the payment currency selected. In some countries it is possible to decide to receive the funds in a currency different from the one that the sender selected. Western Union (or its Agents, mobile phone or account provider) may make additional money when your funds are converted into the currency selected by the receiver.
額外服務
電話通知 － 西聯在大部份國家提供通過電話通知收款人匯款已到達的服務，此項服務另行收費。按址送款 － 部份國家有支票或銀行本票的送款上門服務，此項服務另行收費。附言 － 在發匯至大部份國家時，匯款人可以隨匯款添加附言，此項服務另行收費。
SPECIAL SERVICES
TELEPHONE NOTIFICATION to the receiver that the money transfer is available for pick up is offered in most countries for an additional fee. MESSENGER DELIVERY of a cheque or a bank draft is available in some countries to selected destinations for an additional fee. SUPPLEMENTAL MESSAGES may be included for an additional fee with money transfers sent to most countries.
短信服務 － 西聯在部份國家提供免費的短信通知服務，以告知匯款人收款人已經領取匯款，或告知收款人匯款金額已經可以領取。服務供應商收取的服務費全部由匯款人或收款人承擔。西聯不承擔短信服務相關的任何費用。如果適用法律允許，短信將發送至表單中所提供的匯款人及/或收款人的手機號碼。西聯將把短信發送至協力廠商閘道以作傳送。西聯對其專屬系統之外未能送出的短信或技術故障不承擔任何責任。
SMS – Where available, Western Union offers free SMS notification to indicate that the transaction has been collected by the receiver (for the sender) or that funds are available for collection (for the receiver). Charges applied by the service provider are the exclusive responsibility of the sender or receiver. If permitted by applicable law, the SMS will be sent to the sender's and/or receiver's mobile number they have provided. Western Union will send SMS messages to a third party gateway for delivery. Western Union is not responsible for undelivered SMS or technical malfunctions that occur outside of its proprietary systems.
帳戶匯款－在適用此服務的情況下，收匯人選擇通過手機、銀行或其他帳戶領取匯款，可能需要繳付額外的費用。匯款應匯入收款人當地貨幣的帳戶，否則收匯機構可根據其匯率來兌換或拒絕處理該筆匯款。收款人與其手機服務，手機錢包，銀行或其他帳戶供應商之間的協定將規範其帳戶，並決定其權利、責任、費用、可用的資金以及帳戶的限制。如帳戶號碼(包括移動帳戶的行動電話號碼) 不屬於匯款人所提供的收款人，匯款將會存入匯款人提供的帳戶。西聯可能從使用帳戶相關的費用中賺取利潤。對於匯款人或任何帳戶持有人兌換非當地貨幣時所使用的匯率或產生的費用，送款目的地的金融服務供應商或仲介金融服務供應商的行為或遺漏，西聯一概不承擔責任。
ACCOUNT BASED TRANSFERS – Where available, the receiver may incur additional fees for receiving the sender's funds through a mobile telephone or to a bank or other account. Transfers should be sent to a local (receiver) currency account, otherwise the receiving institution may convert the funds at its own exchange rate or reject the transaction. The receiver's agreement with its mobile phone service, mWallet, bank or other account provider governs the account and determines their rights, liability, fees, funds availability and account limitations. In the event that the account number provided (including mobile phone numbers for mobile accounts) does not belong to named receiver, the transfer will be credited to the account number provided by the sender. Western Union may make money from fees associated with use of an account. Western Union accepts no responsibility to the sender nor to any account holder for any fees, exchange rates used for conversion to non-local currency, acts or omissions of the destination or intermediary financial service providers.
退款－假如匯款在45天內尚未支付予收款人或入帳，西聯可以應匯款人的書面請求退還匯款本金（按照本文所述，以退款當時所適用的匯率計算）。如收款人無法在其所選擇的服務所指定的時間內領到匯款，匯款人可透過書面請求退還匯款手續費。退還匯款手續費受限於所選擇支付的網點的辦公時間及資金情況及其他情況（包括但不限於西聯或其代理不可控制的情況，如惡劣天氣或通信故障等），匯款人如要求停止匯款，匯款手續費將不予退還。某些匯款的支付可能會因美國適用的法律或其它適用的法律有所延誤。在法律允許的情況下，西聯可以從在發匯日起一年內未領取的匯款中扣除行政費。
REFUND - Western Union will refund the principal amount of a money transfer (at the applicable exchange rate described herein in effect at the time the refund is made) upon the written request of the sender if payment to the receiver is not made or credited within 45 days. Transfer fee refunds are made upon sender's written request if the money transfer is not available to the receiver within the time specified for the selected service, subject to the business hours of, and availability of funds at, the location selected for payment and other conditions, including, without limitation, conditions beyond the control of Western Union or its Agents, such as inclement weather or telecommunications failure. Transfer fees are not refunded if the transfer is stopped at the sender's request. Payment of some money transfers may be delayed as a result of the application of United States or other applicable laws. To the extent allowed by law, Western Union may deduct an administrative charge from money transfers that are not picked up within one year of the send date.
責任－西聯不保證以其匯款服務所支付的任何貨物或服務的付運或適用性。匯款人應把其匯款交易資訊保密，且不得與收款人之外的任何人共用。匯款人應避免向任何陌生人匯款。如果匯款人向收款人以外的任何人透露其匯款交易的資訊，西聯或其代理在任何情況下均不承擔任何責任。對於匯款過程中的任何延誤、拒付或支付不足所造成的損害、或因任何未能送達附言所造成的損害，無論是否因西聯雇員或代理的疏忽或其他原因所造成，西聯在任何情況下的損害賠償責任均不超出等值500美元（除退還匯款本金與手續費以外）。在任何情況下，西聯或其代理均不對任何間接、特殊、偶然或後續損害負責。如果上述責任限制在某些司法管轄區內無效，上述免責聲明並不限制西聯或其代理對因西聯或其代理的重大疏忽或故意不當行為所造成損害的責任。
LIABILITY - WESTERN UNION DOES NOT GUARANTEE THE DELIVERY OR SUITABILITY OF ANY GOODS OR SERVICES PAID FOR BY MEANS OF A WESTERN UNION MONEY TRANSFER. THE SENDER'S TRANSACTION DATA IS CONFIDENTIAL TO HIM AND SHOULD NOT BE SHARED WITH ANY OTHER PERSON OTHER THAN HIS RECEIVER. THE SENDER IS CAUTIONED AGAINST SENDING MONEY TO ANY PERSON HE DOES NOT KNOW. IN NO EVENT SHALL WESTERN UNION OR ANY OF ITS AGENTS BE LIABLE IF THE SENDER COMMUNICATES TRANSACTIONAL DATA TO ANY PERSON OTHER THAN HIS RECEIVER. IN NO EVENT SHALL WESTERN UNION OR ANY OF ITS AGENTS BE LIABLE FOR DAMAGES FOR DELAY, NONPAYMENT OR UNDERPAYMENT OF THIS MONEY TRANSFER, OR NON-DELIVERY OF ANY SUPPLEMENTAL MESSAGE, WHETHER CAUSED BY NEGLIGENCE ON THE PART OF THEIR EMPLOYEES OR AGENTS OR OTHERWISE, BEYOND THE SUM EQUIVALENT TO US$500 (IN ADDITION TO REFUNDING THE PRINCIPAL AMOUNT OF THE MONEY TRANSFER AND THE TRANSFER FEE). IN NO EVENT WILL WESTERN UNION OR ITS AGENTS BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES. THE FOREGOING DISCLAIMER SHALL NOT LIMIT WESTERN UNION'S OR AGENT'S LIABILITY FOR DAMAGES RESULTING FROM WESTERN UNION'S OR AGENT'S GROSS NEGLIGENCE OR INTENTIONAL MISCONDUCT IN THOSE JURISDICTIONS WHERE SUCH A LIMITATION OF LIABILITY IS VOID.
西聯保留不經預先通知而更改條款和條件、以及匯款服務的權利。西聯及其代理可以拒絕向任何人提供匯款服務。
Western Union reserves the right to change these Terms and Conditions or the offered service without notice. Western Union and its Agents may refuse to provide service to any person.
資料保護 — 您的個人資訊由西聯根據適用的法律處理。在您使用西聯的產品和服務時，我們會使用您的個人資訊及其他因為您和我們的客戶關係所收集或產生的個人資訊。這些資訊包括來自其他服務的資訊，例如匯款、帳單支付，或會員計畫的細節，以往使用我們服務的歷史，以及市場行銷選擇的資訊。此資訊用於向您提供您所要求的服務以及其他活動，例如行政管理、客戶服務、反洗錢、合規及法律責任，驗證您的詳細資訊，分析和研究我們擁有的資訊以瞭解我們的客戶、防止欺詐，債務和盜竊，從而説明我們改進我們的產品，服務和營運，並在您的同意的前提下，通過電子郵件，電話，郵寄，短信及其他相關管道給您發送商業通信。
DATA PROTECTION – Your personal information is processed under applicable laws by Western Union. We use personal information you provide to us when using our products and services, as well as other information that is collected or generated during our relationship with you. This includes information from other services like money transfers, bill payments, loyalty or membership program details, previous use of our services history, and marketing choices. This information is used to provide you with the services you have asked for and for activities such as administration, customer service, anti-money laundering, compliance and legal duties, validate your details, to help us understand our consumers by doing analysis and research of the information we hold, to help prevent and detect fraud, debt and theft, to help us improve our products, services and operations, and, subject to your choices, send you commercial communications by email, telephone, post, SMS and by any other relevant channel.
西聯可以使用、收集並與其它與我們合作的單位共用您所註冊的其它產品和服務、便利活動和/或獎賞計畫中的資訊。該資訊可用於本節中所述的任何目的。為完成交易，我們將保存您所提供有關其他人士的資訊，包括使用我們服務的收款人資訊。在提供這些資訊前，您有責任根據本節所述通知有關人士我們將使用其資訊並獲得他的授權。提供這些資訊是酌情的，但這些資訊是完成交易並為您提供這些服務必要的，如果沒有這些資訊，西聯將無法提供匯款服務、便利活動或其它所要求的服務。
Western Union may use, collect from and share with other businesses that work with us, information from other products and services and convenience and/or rewards programs, for which you have registered. This information may be used for any of the purposes in this section. We will hold and retain the information that you give us about another person including the details of the receiver of our services in order to execute the transaction. Prior to providing this information you are obliged to notify and secure authorisation from the other person on the use of this information as set out in this section. The provision of this information is optional information, but needed to execute the transaction and provide these services to you. Without it, Western Union is unable to execute the money transfer or payment service, facilitate convenience activities or other requested services.
為了實現上述所列的服務，我們可以向所收集或產生資訊的國家以外的其它國家的協力廠商（包括在美國的關聯機構）提供我們擁有的資訊。提供的資訊類別包括個人身份資訊，聯繫方式及有關的匯款資訊、交易歷史，以及您所提供的任何其它資訊。如有合理需要，我們也可以向其他機構，包括協助我們業務運作的機構，提供以上的資訊以處理或協助辦理匯款、未來的服務，或為任何本節所列出的其它原因或用途。我們可能會添加從其它業務所得到的資訊到您所提供的資訊中，包括為了驗證你所提供的資訊的準確性所需要的資訊。西聯以及在世界各地的關聯機構在以下情況可能會透露您的個人資訊（包括但不限於您的姓名，身份證號碼，位址和銀行帳戶資訊）（i）若本國或外國的法律或法律程式要求我們這樣做；（ii）為偵查，調查，起訴和預防犯罪，包括洗錢和相關犯罪活動，以及其它相關用途，而向執法機關或其他政府官員（包括在本國，美國或其他地方的機關或官員）披露以上個人資訊，而收到這些資訊的一方也可以出於以上目的或其它相關目的進一步披露這些資訊。
We may provide the information we hold to parties located in countries other than the country in which the information originally was collected or created, including to affiliates in the United States, for the purposes set out in this section. The categories of data transferred include personally identifiable information, contact details and information relating to the money transfer, transaction history, and any other information supplied by you. We may also provide the information to other organisations and authorised service providers, including those that help us run our business, if there is a reasonable need to do so, to carry out or aide the money transfer, future services, or for any of the reasons or uses set out in this section. We may add to information you provide with information from other businesses or individuals, including information to validate the accuracy of your information provide by you. Western Union and our affiliates worldwide may disclose your personal information, including without limitation your name, customer ID number, address and bank account information, (i) if we are required to do so by domestic or foreign law or legal process or (ii) to law enforcement authorities or other government officials (including those in this country, the United States or elsewhere) for purposes such as detecting, investigating, prosecuting and preventing crimes, including money laundering and related criminal activity, and the recipients may further disclose the information for these and other related purposes.
您有權查看及索取這些資訊的副本，我們可能就此收取小額費用。您可以改正、刪除、或限制西聯使用不完整、不準確或已經過時的資訊。若處理這些資訊不是為了提供服務，或者不是法律法規所要求，您可以在任何時候基於合理的原因拒絕讓我們使用這些資訊。如果您希望行使這些權利或不希望從西聯收取商業通信，請在正常辦公時間致電以下的電話號碼。
You have a right to ask us to see and get a copy of your information, for which we may charge a small fee. You can also correct, erase or limit our use of the information which is incomplete, inaccurate or out-of-date. And you may object at any time on legitimate reasons to the use of your information, where the processing is not required to complete the service, or required by a law or regulation. If you wish to exercise these rights or no longer wish to receive commercial communications from Western Union, please call Western Union using the number below during regular business hours.
有關西聯的私隱聲明的詳細資訊，請到訪西聯網站: https://www.westernunion.com/content/wucom/global/en/privacy-statement.html
Please consult our Privacy Statement: https://www.westernunion.com/content/wucom/global/en/privacy-statement.html
客戶關係－西聯的服務合約是與匯款人簽訂的，西聯對匯款人以外的任何人士（例如匯款人代為發匯的一方）均沒有法律義務。如你對有關服務不滿意，可撥打以下的電話號碼，西聯的客戶代表會儘快調查你的疑問。
CONTRACT AND CUSTOMER RELATIONS - Our contract is with the sender. We have no obligations to any other party, such as a party the sender sends funds on behalf of. If you are not satisfied with the service you should also telephone the number below. A representative will investigate your concerns fairly and speedily.
西聯匯款服務由美國西聯金融服務有限責任公司（支援匯自美國、加拿大與墨西哥的匯款及商業服務交易）和愛爾蘭西聯國際有限責任公司（支持所有其他匯款）通過全球西聯授權的代理及代表網路提供。
The Western Union Money Transfer Service is provided by Western Union Financial Services, Inc., an American company (for money transfers from the United States, Canada and Mexico, and for commercial services transactions) and Western Union International Limited, an Irish company (for all other transactions), through a network of authorised Agents and representatives.
客戶服務電話：400-819-9377*
服務時間：每天08:00-23:00
Customer Service Center Hotline: 400-819-9377*
Opening Hours: 08:00-23:00 Daily
版權所有2020西聯控股有限責任公司
© 2020 WESTERN UNION HOLDINGS, INC. All Rights Reserved
2020年5月修訂
Revised May 2020
